Last updated October 15, 2020
OUR PRIVACY COMMITMENT
A “cookie” is a small file that a website sends to a user’s browser and is then stored on the user’s computer. Cookies are used to identify users and prepare customized web pages and/or to save information during your visit. Cookies are used to store the following information:
Telephone and Mobile Phone numbers
Device information (Accessing through mobile or PC)
Cookies are used to make navigation on our sites easier by storing this data on the user’s computer which will help load information on our websites quicker. These cookies will be able to remember pages you’ve viewed, products you’ve purchased, and login information.
You may choose to disable and/or delete cookies, but your ability to use some areas for the site may be limited. For more information about cookies and how to disable them, please visit — http://www.allaboutcookies.org.
Upon each page visit, our server will track non-personally identifying information about users, such as their computer platform and web browser. The site may use this information to improve the site and for security.
Our support team gathers specific information regarding the user and the issue that is in question. For example, PC support may request the user’s PC specs. Information gathered by support is not shared with any third-party websites.
RPG will collect personal information that is directly provided by you. We may collect information such as your name, email address, residential address including the country, and telephone or mobile numbers.
Additionally, when making orders on RPG’s Online Store, we collect information such as your billing address, shipping address, IP address, and specific information which includes but not limited to, card number and expiration date.
The information provided may be used to perform one or more of the following:
To communicate information regarding RPG contests, events, or offers.
To respond to questions/requests regarding RPG’s Website and the RPG Store.
To fulfill online orders placed for goods and/or services at RPG’s Online Store.
To ensure the security and integrity of our site.
When you create a forum account and/or an RPG’s Store account, your personal information will be stored until you ask us to delete your information.
Please contact the respective support to completely delete your information from our system.
General Support: firstname.lastname@example.org
CAUTION! Personal information given out on a discussion board, or any public setting, can be collected and used by people you don’t know. Rocket Panda Games makes every reasonable attempt to protect those who participate in our web forum, but we cannot guarantee the security of information you post on the forums yourself.
Disclosing Personal Information and Website Accessibility
Browsing our website doesn’t require you to disclose personal information but some features – such as making orders on the RPG Online Store, posting on our forums, eligibility for promotions and contests – may be unavailable if you choose not to provide personal information.
Privacy Policies of Third Party Websites
RPG and Third Parties
RPG will not sell, trade, or otherwise disseminate your personal information to any outside parties. This does not include third-parties who assist with operations, services with running and maintaining the site, and social media websites as long as they agree to uphold confidentiality. These third-parties may include service providers that manage product fulfillment and payment processing on behalf of RPG.
These third parties include but may not be limited to, websites such as Shopify, PayPal or Google Analytics.
RPG publishes games on Steam and receives information from users who purchase our games. Information that is collected from Steam may be used to help customers through support and to analyze data about users who purchase our games on Steam. Information that Steam collects about user data can be found by using the following link: https://store.steampowered.com/privacy_agreement/
RPG uses Google Analytics, which collects data on pages, products, and games that are being viewed and to what extent are users engaging on specific areas of our website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. If you would like to opt-out of Google Analytics then please use https://tools.google.com/dlpage/gaoptout.
We may also disclose your information when we, in good faith, believe that such information is necessary to satisfy the law, protect the security and integrity of our site, and/or to protect the rights, property, and/or safety of RPG, its employees, users of the site or others.
The Rocket Panda Games Newsletter
While browsing the RPG’s website or Online Store, you may find links to opt-in to RPG’s e-mail newsletter for fans. Should you choose to sign up, you will be asked to provide your email address. The personal information provided will only be used to send you Newsletter updates and content which includes information about RPG’s games, promotions, contests, and general information about the company.
RPG may occasionally hold promotions such as contests or giveaways in which users may be awarded with our products. To be eligible for such promotions, we may ask users to provide us with personal information such as their names, email addresses, and mailing address. This information will only be used to contact recipients of prizes and will not be stored for any other purpose.
Participants outside the US may be required to submit additional forms to become eligible for contest entries. Please refer to your country’s laws for further information.
Children’s Online Privacy Protection Act Compliance
RPG and RPG’s Online Store are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not knowingly collect personal information, nor do we sell products to anyone under 13 years of age.
Children under the age of 13 who would like to create a user account and make purchases from RPG’s Online Store can only do so with a parent or guardian’s express consent.
Contact Information and Additional Feedback
If you have any further questions, comments, complaints, or feedback, please write to the data protection officer at Rocket Panda Games, Inc.
Rocket Panda Games, Inc.
222 N. Pacific Coast Highway Floor 10
El Segundo, CA 90245
You may also email us at email@example.com